Legal & Policies
Shipping Policy
Order Processing Time
Orders are processed and handed to our courier partner within [Order processing time before dispatch — pending client confirmation]. You'll receive a confirmation email as soon as your order is placed.
Delivery Areas
We ship across India; delivery timelines are confirmed at checkout.
International shipping availability is [International shipping availability — pending client confirmation].
Delivery Timelines
Estimated delivery timelines vary by location and are [Delivery timelines by region — pending client confirmation]. An estimated delivery window is also shown at checkout before you place your order.
Shipping Charges
Shipping charges, and any free-shipping threshold, are [Shipping charges and free-shipping threshold — pending client confirmation]. The exact charge for your order is calculated and shown at checkout before payment.
Order Tracking
Once your order ships, we'll email and/or text you a tracking link. You can also check your order status anytime on our Track Order page.
Delayed or Lost Shipments
If your order hasn't arrived within the estimated delivery window, please contact our support team with your order number and we'll investigate with our courier partner and keep you updated.
Contact Us
For shipping questions, reach us at support@earthora.com or +91 00000 00000.
Fairness & Transparency
We are committed to clear policies, dependable craftsmanship, and exceptional customer care.